Shipping policy
Shipping Policy
Thank you for shopping with Cinder Wellness Co. We're committed to getting your wellness products to you safely and promptly.
Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times
- Standard Shipping – Estimated delivery in 5–8 business days
- Express Shipping – Estimated delivery in 2–3 business days
Shipping rates are calculated at checkout based on your order and location.
Domestic Shipping We currently ship to all 50 US states.
Order Tracking Once your order ships, you'll receive a confirmation email with tracking information.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at Cinderwellnessco@gmail.com within 7 days of the expected delivery date and we'll make it right.
Questions? Reach us at Cinderwellnessco@gmail.com — we're happy to help.